The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption and well-being of over 230,000 animals across the country. 

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Since 2018, Subaru has partnered with TerraCycle.  Participating Subaru retailers collect hard-to-recycle trash that was headed to local landfills. We collect approximately 2 tons of this hard-to-recycle trash monthly, which will be converted to furnishings and other usable items and donated locally.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 277,600 award-winning science books.  In addition, through our partnerships with Staples and Adoptaclassroom.org we supported teachers and students with donations of S400,000 in gift cards and school supplies. 

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. 

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide. 

How is Fitzgerald's Countryside Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Humane Society of Pinellas
 Subaru Love Promise Heart

Love Promise Stories from Fitzgerald's Countryside Subaru

Subaru and Fitzgerald's Countryside Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Giving More to Mease  –  Niki M

On June 16th, the LLS Suncoast Chapter and Fitzgerald Countryside Subaru had the pleasure of delivering 80 blankets to Mease Countryside Hospitals part of the Subaru Loves To Care program. During this particular visit, there were no patients who the group was able to meet and personally deliver the blankets to. While the Subaru team would have loved have that interaction with patients, it was certainly eye opening for those involved that the cancer was affecting the patient in such a difficult mental and physical way that they turned away visitors. Everyone was able to learn and understand that the patients are the priority and we must respect their privacy in what is probably one of the hardest things they have been through. However, the Subaru and LLS team got to meet the nurses and staff who help save lives every day. This incredible act of generosity was warmly received by the Mease Hospital staff who were thrilled to accept the blankets on the patients’ behalf and distribute these comforting gifts to their patients. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Tampa, Florida community. Many thanks to everyone at Fitzgerald Subaru and Mease Countryside Hospital, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.


Number 10 and counting  –  Spencer B

My story with Subaru begins in Alaska in 1984 with number 1. 3 months later, I got number 2; a red 1979. I have owned other brands, but always came back to Subaru. Since I moved to Clearwater, FL I have had my cars serviced with Fitzgerald. Best car decision I made as far as service, both on the car and customer. Since 2010, I have bought a 2010 Forester, a 2011 Legacy, and 2014 Forester, then leased two for my daughter, then I just purchased a 2019 Forester because of the additional safety features, and a 2019 Impreza for my sweetie. All total, not including a couple used ones, I have over 10 I have purchased or leased. However, I was not the first of our family. I was on my cousin’s Facebook page and he had a picture of my then 75 year old grandmother in Maine with a 65ish red Subaru at the farm. So, she started the whole Subaru adventure for me. I know one of the things this story should focus on is the people I have worked with all these years. From the very beginning, the service of the car and the customer service has been great. However, I will focus on the Fitzgerald experience. In 2006, I started at Fitzgerald’s service department. My service guy was Eric Coffey. He was great. Always on top of everything regarding all the Subaru’s we owned. He then moved to Service Manager, and still was involved, but the new service LADY was Lisa Rorick, and is still the service lady. She is great. Eric is now the General Manager at Fitzgerald, and I believe is not over the whole area. Not sure how big that area is, but it is a lot, and there is none better. I had the pleasure of meeting Mr. Fitzgerald just recently. He is a wonderful gentleman. All the way through the Fitzgerald organization there is a aura of Mr. Fitzgerald. Nice. Congenial. Service focused. They are truly the best. Thank you all for the life experience of owning Subarus. There will be no other car in my future.


Fitzgerald Subaru Helps Cancer Patients  –  Sherri S

The Leukemia & Lymphoma Society is proud to partner with Fitzgerald Countryside Subaru for the Subaru Loves to Care program. On June 18, 2017 Fitzgerald Subaru delivered 80 care blankets and 10 craft kits to cancer patients at Mease Countryside Hospital. The patients are so grateful to Fitzgerald Subaru and their customers for the warm wishes and caring support!


Subaru Loves the Earth - E-Waste Event  –  Danielle S

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 2,090 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 81 trees, 356 gallons of gasoline, 3,030 plastic bottles, and 13,936 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!


April 1-30, 2015 E-Waste Recycling Event  –  Molly M

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40", Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.