The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

 Subaru Love Promise Heart

Love Promise Stories from Fitzgerald's Countryside Subaru

Subaru and Fitzgerald's Countryside Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Giving More to Mease  –  Niki M

On June 16th, the LLS Suncoast Chapter and Fitzgerald Countryside Subaru had the pleasure of delivering 80 blankets to Mease Countryside Hospitals part of the Subaru Loves To Care program. During this particular visit, there were no patients who the group was able to meet and personally deliver the blankets to. While the Subaru team would have loved have that interaction with patients, it was certainly eye opening for those involved that the cancer was affecting the patient in such a difficult mental and physical way that they turned away visitors. Everyone was able to learn and understand that the patients are the priority and we must respect their privacy in what is probably one of the hardest things they have been through. However, the Subaru and LLS team got to meet the nurses and staff who help save lives every day. This incredible act of generosity was warmly received by the Mease Hospital staff who were thrilled to accept the blankets on the patients’ behalf and distribute these comforting gifts to their patients. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Tampa, Florida community. Many thanks to everyone at Fitzgerald Subaru and Mease Countryside Hospital, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.


Number 10 and counting  –  Spencer B

My story with Subaru begins in Alaska in 1984 with number 1. 3 months later, I got number 2; a red 1979. I have owned other brands, but always came back to Subaru. Since I moved to Clearwater, FL I have had my cars serviced with Fitzgerald. Best car decision I made as far as service, both on the car and customer. Since 2010, I have bought a 2010 Forester, a 2011 Legacy, and 2014 Forester, then leased two for my daughter, then I just purchased a 2019 Forester because of the additional safety features, and a 2019 Impreza for my sweetie. All total, not including a couple used ones, I have over 10 I have purchased or leased. However, I was not the first of our family. I was on my cousin’s Facebook page and he had a picture of my then 75 year old grandmother in Maine with a 65ish red Subaru at the farm. So, she started the whole Subaru adventure for me. I know one of the things this story should focus on is the people I have worked with all these years. From the very beginning, the service of the car and the customer service has been great. However, I will focus on the Fitzgerald experience. In 2006, I started at Fitzgerald’s service department. My service guy was Eric Coffey. He was great. Always on top of everything regarding all the Subaru’s we owned. He then moved to Service Manager, and still was involved, but the new service LADY was Lisa Rorick, and is still the service lady. She is great. Eric is now the General Manager at Fitzgerald, and I believe is not over the whole area. Not sure how big that area is, but it is a lot, and there is none better. I had the pleasure of meeting Mr. Fitzgerald just recently. He is a wonderful gentleman. All the way through the Fitzgerald organization there is a aura of Mr. Fitzgerald. Nice. Congenial. Service focused. They are truly the best. Thank you all for the life experience of owning Subarus. There will be no other car in my future.


Fitzgerald Subaru Helps Cancer Patients  –  Sherri S

The Leukemia & Lymphoma Society is proud to partner with Fitzgerald Countryside Subaru for the Subaru Loves to Care program. On June 18, 2017 Fitzgerald Subaru delivered 80 care blankets and 10 craft kits to cancer patients at Mease Countryside Hospital. The patients are so grateful to Fitzgerald Subaru and their customers for the warm wishes and caring support!


Subaru Loves the Earth - E-Waste Event  –  Danielle S

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 2,090 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 81 trees, 356 gallons of gasoline, 3,030 plastic bottles, and 13,936 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!


April 1-30, 2015 E-Waste Recycling Event  –  Molly M

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40", Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.


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